This article explains how the TLM (Telecom Lifecycle Management) best practices can help the various actors of the process in order to better control what you use, what you order, what you negociate, what you pay
It highlights the benefits for the various actors such as: IT mgr, telecom mgr, telecom admin., procurement, accounting, controlling, manager, enduser … and even the telecom operator
It contains a business-case about Autodesk (www.autodesk.com) who is using Fleet Manager since mid-2008 and was able to reduce the costs by 20/30%
Published Oct. 2009 in the italian magazine Wireless4Innovation (now called Mobile4Innovation). Original article in italian
