TEM Challenges & Opportunities
This presentation is a brief introduction to the TEM subject: it summarizes the issues reported by many independant studies (eg: Gartner), the challenges to address these [...]
2007-03
2006-10
Total Telecom Cost Management (TTCM)
This article introduces the principle of TEM applications, starting with the difficulties encountered by many organizations (invoices not verified, error-rates) and describing the new approach to [...]